Sunday, May 18, 2008
And we wonder why we are one of the most hated careers
This is a shame: No Dashs or Spaces. We should be helping and not being a road block. I know I've cussed at a few of these sites listed. Sometimes I think we should put ourselves in the shoes of our customer and think, "What would make their life easier?" We should make it as easy as possible for a user to achieve their goals. The computer should disappear and only the problem at hand should be on the user's mind. We still have a long way to go. Let's start being more empathetic. The users are people too.