Sunday, May 18, 2008

And we wonder why we are one of the most hated careers

This is a shame: No Dashs or Spaces. We should be helping and not being a road block. I know I've cussed at a few of these sites listed. Sometimes I think we should put ourselves in the shoes of our customer and think, "What would make their life easier?" We should make it as easy as possible for a user to achieve their goals. The computer should disappear and only the problem at hand should be on the user's mind. We still have a long way to go. Let's start being more empathetic. The users are people too.

1 comment:

Andres said...

On the flip side, I don't have a high opinion of "warning this hot beverage is hot!" labels on coffee cups either, but then again where did that come from...

Same thing with warning labels such as "watch out a baby can drown here!" in 5 gallon buckets of e.g.: laundry soap, complete with a drawing and everything.

Now I just can't help wondering if some customer didn't sue somebody for something just as ridiculous and now everybody basically says "no dashes nor hyphens", and omit the part about "so that we don't get frivolously sued"...

Andres.

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