When I speak of the power and virtues of technology, I am referring to soft technology: technology that is flexible, that is under our control. Hard technology remains unheedful of the real needs and desires of the users. It is a technology that, rather than conforming to our needs, forces us to conform to its needs. Hard technology make us subservient; soft technology puts us in charge. Automating tends to be a hard use of technology. Informating tends to be soft.
So, when you are creating your next program or framework, think to yourself, "How would I want to be treated?" I bet you would prefer soft technology over hard. Let's make the user experience better all around. I promise to take the above quote to heart in my future endeavors. Take the oath and let's start delighting our users together.
One man's soft is another man's hard. This is the realm of "power & influence" not technology.
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